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Emergency Procedures- Pigeon Forge

Fire Alarms & Fire Evacuation

  • If you notice a fire:
    • Pull the closest Alarm!
    • Yell for help!
    • Evacuate out the nearest exit and wait for instructions before re-entering the building
    • If safe to do so, use the fire extinguisher to put out the fire.
    • Notify Emergency Police and Fire by dialing 911 then call 1-865-685-8657
  • If the Fire Alarm Sounds:
    • Evacuate out the nearest exit and wait for instructions before re-entering the building.
    • If you notice open flame call Emergency Police & Fire:
    • Dial 911 then call 1-865-685-8657

Severe Weather Emergency

  • Stay inside and take shelter. Move to a ‘Safe Zone’. The first-floor hallways, community area, and public bathrooms have been designated the ‘Safe Zone’ for this building. In a lightning storm, avoid contact with water or electrical power. Keep yourself informed by watching the local news or the weather channel.
  • Watch: Bad weather conditions are possible in the specified area
  • Warning: Bad weather conditions are expected or exist in the specified area

Power Failure/Outage

What to do:

  • After hours, notify IRH Guest Services at 1-865-685-8657
  • Stay in your room or meet in a public space.
  • IRH Staff will be present in the community area with updates.
  • You may use flashlights or cell phones for light. DO NOT use an open flame such as a candle for light
  • Turn off and unplug your computers and other electronics.
  • Turn off stoves and other cooking devices.
  • Keep refrigerator and freezer doors closed.

Active Shooter

What to do:

  • Evacuate the area if there is a safe path.
  • If you are in a room, stay there and secure the door and windows.
  • Hide in an area out of the shooters view.
  • Silence your cell phone and/or pager.
  • As a LAST RESORT, to protect yourself, fight and attempt to take the active shooter down. According to Homeland Security, your best chance of survival is to incapacitate the active shooter until police can arrive.

Bomb Threat

  • If you notice an unattended suspicious package or receive a bomb threat (by phone, text, e-mail, etc.) take the following steps:
    • Immediately move away from the area—evacuate the building– go to the evacuation meet up location.
    • Silence all radios and cell phones while leaving the building.
    • When at the evacuation location—if you can safely do so call 911.